Testimonials

“Over the past few years we have had many different maid services including Molly Maid® and Merry Maids® as well as a number of different cleaning ladies. Inevitably there was always an issue with reliability, timeliness, constantly changing cleaners or poor work. When I hired Lustre I was afraid they would be the same but they really surprised me. Lustre has the same cleaner at my house every week. She shows up on time and does a fabulous job. Lustre is definitely the best cleaning service in Toronto.”

“Like many of the other reviews, I have tried many other services. We decided to hire Lustre for a weekly cleaning of our house. The cleaners from Lustre are more thorough and provide that attention to detail that others just don’t do. They are the best cleaners I have ever had in Toronto.”

“The quality of the house cleaning services we received from Lustre is far beyond any other cleaning service we have utilized in the past. I would definitely recommend this company to anyone looking for house cleaning services!”

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“I just returned on the red eye from Vancouver this morning. It was my daughter’s 30th birthday and wanted to celebrate it with her. I returned to our house that is spotless. Hardwood floors and furniture gleam. Bathrooms and kitchen shine. And not a speck of dust, even on the louvred blinds I love my team of Lourdes and Madilyn!” Cheer!

“Francis has been great. She is really saving me. Trying to keep the house clean on top of everything else was making me pretty nuts. She is really lovely and does an amazing job with our out of control house.”

“Nick, I have to tell you that Astrella does a good job, and she is a lovely person to have in the house. She always asks if there is more she should be doing and she works quickly and thoroughly. Thank you very much,”

“I just wanted to let you know that I am very pleased with my new cleaner. She is very thorough and does a great job. Thanks for the great service!”

“Hi Nick Great cleaning, thanks for all your hard work. The house looks awesome. Let’s setup our regular bi-weekly cleans. Thanks”

“Hi Nick ! We are very pleased with the work by your staff. Thank you very much for the great job. Yours sincerely,”

“I wanted to tell you that yesterday I had guests for lunch and bridge and the place was perfectly cleaned very discretely with as little noise as possible. Thank Priecy again for me”

“I found your service to be very professional and the cleaning staff was impeccable. I am very impressed and will not hesitate to forward your contact to my friends. Regards,”

“Hi Nick, Thank you so much for the cleaning services, especially on such short notice. Your cleaner went above and beyond our expectations. Thoroughly satisfied, we’d be happy to recommend and/or rate Lustre. Is your service on homestars?”

“Lustre put the polish on our home just hours before the dinner guests arrived. Nick and his team went out of their way to help us out with a last minute request. The cleaning team worked quickly and efficiently to meet our needs. They also offer many other home services. Although a little pricier than some cleaning services, it was money well spent and I wouldn’t hesitate to hire them again.”

“Lustre does not disappoint. As a discerning and busy homeowner Lustre provides quality cleaning, good dialogue and “one stop shopping” for other needs. Lustre staff not only bring weekly sparkle but have provided lawn care, home organization, eaves and window cleaning and professional and reliable event staff for in-home parties. I would highly recommend their services.”

“Lustre provides a regular bi-weekly cleaning at my house. The service is excellent. The Lustre cleaning ladies go out of their way to make sure that everything is done exactly the way I like. I would definitely recommend them.”

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“We have tried [other companies] and a few other cleaners and for various reasons were always disappointed. Then I tried Lustre. Their cleaner provides consistently great cleaning. Lustre is by far the best cleaning service in Toronto. Keep up the great work Lustre.”

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“Lustre does an amazing job! We had Nick’s company clean our home several times when we lived downtown and they did an amazing job. They really paid attention to the details. When we recently moved, though, we had hired another company because they had this special deal going on. It was a big mistake. Next time we’re not choosing anyone else other than Lustre. They’re the best!”

“Lustre provides bi-weekly cleaning services at my condo in Toronto. Since I travel quite a bit, it is very important that they are reliable, fully bonded and insured. My Lustre cleaner does a great job keeping the place spotless. It is always a pleasure to come home to a clean and shiny condo after a long trip.”

Thank you Nick for sending Nida. She was above excellent. She did so many details for us that needed doing!! As you can tell with the 5 hours!! But she was worth every penny. Thanks again

I am very pleased with services provided by Nena and also the way she independently handles her work. Very professional and a pleasure to have around. Thanks again.

“Your post renovation cleaning was great. We were very happy with the job and really appreciate your responsiveness.”

“We have been in the process of renovating our house for the last 11 months. We were finally nearing the end of it and had gotten used to dealing with trades who were late and over budget. We hired Lustre to complete the post renovation cleaning. They were great to deal with, they met with us and told us exactly what would be done and set up a schedule quickly to accommodate our movers that were coming at the end of the week. Lustre delivered our house back in perfect move in condition on time and a little bit under budget. It was very refreshing to have a company that delivered on exactly what they promise.” Thank you Lustre.

“As a custom home builder in Toronto we need to work with companies that complete their work as promised, on time and on budget. Lustre delivers quality cleaning and the excellent service that my clients have come to expect. Lustre is the best cleaning company we have worked with.”

“We hired Lustre to complete a post renovation cleaning of our new home. In just over one day the team from Lustre took a house that was covered in drywall and hardwood floor dust and delivered it to us in pristine condition just in time for our move in. Thank you to Lustre for a great job.”

After a severe pipe burst and basement flooding, Lustre services cleaned out all furniture, walls, carpeting and even the appliances. There was no odour and everything looked brand new. Fast quick, reliable and efficient service. Saved lots of money from not having to rebuy everything which insurance did not cover, would definitely recommend Lustre”

Nick, The place looks amazing! I’m afraid to touch anything it looks so nice. What a great job done! Thanks so much.

“Good Morning Nick, I want you to know how much I appreciated your quick response to my call on Wednesday. The team you sent on Friday did an excellent and very thorough job for us. They were hardworking and pleasant. We would be very pleased to use them again. It seemed an overwhelming job for us to do this ourselves with the timelines we have. When I came home from work Friday I was able to start moving things back. Thank you so much for responding to my request and for giving us excellent service. We would be happy to call you again.”

“Lustre provided professional service for me on two occasions and the process and results were so good that I now consider them part of my business plan for my clients. As a real estate salesperson I look for ways to help my clients to ease the transition into a new home, which is a very stressful time. On one occasion my client took possession a few days before they were to move in and Lustre cleaned the house from top to bottom, including appliances and basement laundry rooms. Their team of positive and extremely hard working people were very knowledgeable and personable and made the experience a good one. On another occasion a post-renovation clean up of a condo included windows, dust and refuse from the contractors and the relocation of furniture. The cleaning was thorough and the equipment and products they used were very effective. As a real estate agent I would highly recommend Lustre and I will look forward to trying out their other services as they relate to my industry. Keep up the good work Nick!”

“We just completed a bathroom and kitchen remodelling project in our home and were hosting an “open house” party the very next day. Lustre Luxury Cleaning and Services came in and helped remove all the debris and clean the entire household in preparation for our party. The workers were very professional, thorough and had a positive outlook while working. It was a pleasure using Lustre’s services as the work was of the highest calibre and the people were very easy to communicate our needs. We highly recommend this outstanding service company!”

“We hired Lustre to complete a post renovation cleaning of our house. Our contractor used his cleaners to do a cursory job however his idea of “clean” certainly did not measure up to Lustre’s standards. While many of our trades were late and over budget, Lustre delivered exactly what they promised (a “brand new” detail cleaned house) on time and on budget. I would definitely recommend Lustre.”

“Our basement was a large storage/junk room full of clutter for years; that is until I hired Lustre to organize it. What I could not manage to complete in 3 years, Lustre’s professional organizers helped finish in less than one day. They helped me de-clutter and re-organize my entire basement so it is now a home office and playroom for my kids.”

“Lustre says they focus on excellent customer service and great cleaning. I give them 5 stars on both. They have been a great company to deal with from the top down. Keep up the great work Nick.”

“We use Lustre for bi-weekly maid service cleaning at our loft. I am very particular about certain items and our Lustre cleaner does exactly what I ask her to do. She does a great cleaning job.”

“I have used cheaper cleaners but as with everything in life you tend get what you pay for. Lustre is a professional cleaning company with bonded cleaning ladies that provide great service. Lustre is worth every penny.”

Marie is a very capable and conscientious worker and the house is spotless when she is finished. We are very pleased to provide this information.

“Hello Nick I am very happy with (your cleaner) and her work. She is quiet, pleasant and works hard. Regards,”

“I always look forward to coming home from work on the days I know that I’ve had my house cleaned by Lustre. I have experienced the work of several Lustre associates and have been impressed with the quality of the services, and the friendliness and professionalism each of them brought into my home. If something is ever accidently missed, a quick reminder ensures it is completed to a level of excellence on the next visit. I appreciate the efforts of Lustre management in ensuring that I am always satisfied with the results. Prior to living in my current home, I lived in a cute, but run-down rental. Despite my continuous efforts, I could never make it feel clean. I hired Lustre to try and help me – and they did an amazing job!! They were able to make the floors shine in a way I could have never imagined (or duplicate). Overall, Lustre provides excellent cleaning services and I would highly recommend them.”

“Your cleaner is more than just a regular housekeeper. She is now part of the family. I don’t know what we would do without you guys. Thank you.”

“Lustre Luxury is a fantastic cleaning service. I highly recommend them. They are very hard working, reliable and professional. Lustre identifies one off cleaning projects and completes them without being asked. They do a very thorough cleaning, e.g. under beds and couches, baseboards etc. It is so nice to come home to a such a sparkling clean house!”

“Your event staff were a huge help at our party. Your servers were very professional and well organized. We could not have done it without you.”

“We used our building’s janitorial service for over a year. Until we found Lustre we had no idea what a truly clean office was. Lustre’s cleaners provide the same attention to detail in office cleaning as they do in house cleaning. That is something we just could not get from any other commercial cleaners. Get Lustre to clean your office and see the difference.”

“The Lustre team has been cleaning our office each week for the past 12 weeks and they have been doing an excellent job.”

“We just moved in to our new house in Toronto and had Lustre steam clean the rugs and upholstery on our sofa. Their steam cleaner really got rid of some really bad stains that we had previously been unable to remove ourselves. Everything looks new again. Lustre provides great service.”

Nick: I just wanted to send you a short note to say that we were very impressed with the cleaning job done by your carpet cleaners. All of the rugs including the area rugs came out beautifully. We have never had the carpets cleaned so thoroughly. In addition to recommending you to others, we will definitely have you deal with all of our carpet cleaning needs in the future. Thanks again.

“Great company – Nick responded very quickly to my email and was able to arrange the carpet cleaning on a really short notice (right before Christmas) The job was done really well, the price was reasonable. Overall I am very pleased with the service and would definitely recommend Lustre to anyone!”

“As always thanks to you and your cleaners for once again taking care of me and my clients. The house looks fabulous. Looking forward to another quick sale.”

“We are selling our house and needed a complete top to bottom cleaning. Lustre did an amazing job…our house never looked better! I would definitely recommend them for any job..big or small.”

“I had several cleaning companies and Lustre was the only one who paid attention to details. The Lustre cleaners were there to ensure that job was done how I wanted it. I asked them to stick to 8 hours and they were on my budget and they were prompt to help with other projects around the house. Lustre is a great company.”

“Lustre’s cleaners were fully-equipped and worked quickly and well. They took on dusty chaos and left me with beautifully clean rooms. Next day the window cleaner made my living room windows sparkle as never before. All in all, a most satisfactory experience.”

“That price was for my home, all outsides of all windows, and they are large! A pleasure to deal with such a professional company. Nick responded to my call immediately and was able to provide service to both my home and my moms’ home on the same day. The job was perfectly done, and at a price that was very reasonable; the windows are sparkling clean at both homes, and we were left with no question in our minds of who we will call in future for service!”

“I dealt with Nick from Lustre Luxury Cleaning services. They were on time, kept the price to what was agreed upon. They did an excellent job cleaning the apartment after a very messy tenant moved out. The new tenant was very happy with the result. Nick was also very nice to deal with. I will definitely hire this company again.”

“I recently sold a condo in downtown Toronto and thought it would be nice to have it cleaned so the new owners could move in. After reading a couple of reviews about Lustre I decided to try them. I am so glad I did. I met with Nick and he was a real gentleman and knew exactly what was needed. The two ladies who did the cleaning did an exceptional job. I was amazed how clean the oven was – after having had a tenant for 10 years, I wondered if it would ever be clean again! Obviously no problem for the 2 ladies. An excellent job and I would use the company again and will certainly recommend them. Thanks Nick and your staff.”

“Before moving into my new condo, I needed to have it cleaned as the builder did a mediocre job at best. Lustre Cleaning came in when they said they would and cleaned the place top to bottom. I swear I could have eaten off the floors. I’d recommend them to anyone who needs a thorough home cleaning.”

I highly recommend Lustre Cleaning Services. They have been providing top notch service for my dental office for over 15 years. Nick, the owner is extremely responsive and his crew are highly professional. I have never been disappointed by the team at Lustre and I know they can be trusted to deliver a high quality cleaning service.

You work all hours don’t you! He did a great job. Very pleasant man very careful and neat. He pointed out damaged parts of the chandeliers to me as well. Thank you.

Excellent experience start to finish. Nick and his team were communicative, courteous, informative, available on short notice, competitively priced, arrived on time, and, most importantly: went well above our expectations in the finished result. We wanted a quick overall clean of an apartment we’d lived in for three years (with dog). The result was a spotless dwelling to pto bottom in under 5 hours. The walls, floors, kitchen applicanes & cabinets, all bathroom fixtures, ceiling fans were closely detailed. The recycling bins were wiped out, and even the dryer lint trap had been cleaned! Small details like that go a long way. And the stairs/foyer hadn’t been included in the quote, but were done anyway. I will use them again and would recommend them to anyone without hesitation.

“I want to thank you for such an incredible transition to our cleaning routine. Maricel is an amazing asset and has become another member of our team; she engages with staff without distraction and it feels like she’s always been here. Several staff members were sad to hear she’s going to be on vacation for 2 weeks… they’re already so attached!”